I'm getting "Invalid License", what do I do?

Learn what this error means and how to solve it.

Encountering the error "License is invalid" or "Invalid License" can be very frustrating, especially when you're trying to update a game.

What does "Invalid License" mean?

An Invalid License error means that you or the owner of the game does not own the product.

Fixing this error is simple. If you're a developer who would like to transfer the product to them, open a ticket with us, or you can gift it to them, and still keep your product. Otherwise, the owner must buy the product.

Keep this in mind when transferring a product:

  1. You will not have access to the product anymore. Games using the product will no longer work.
  2. The person you are transferring it to must be linked with Verveo.

If you have any other questions, please reach out to us.